Online Booking and Medication Ordering
If you currently have a SystmOnline account you can use it to log on by clicking this link:
Please note if you currently access SystmOnline via their app, they now have a new app called Airmid which you can download from the App Store and Google Play
This is another app which provides you access to book appointments / request repeat medication, view elements of your clinical record and see your Covid passport. It can be dowloaded from the App Store and Google Play
Whiltey House Surgery Statement of Intent for IT:
Statement of Intent IT-WHS-Contract2014-15.pdf
To help mitigate the spread of Coronavirus, Whitley House Surgery has temporarily suspended online booking of all appointments. Please call reception if an appointment is required. We will be asking all patients if they have travelled, have a high temperature, a cough or shortness of breath when they call.
If you have recently returned from abroad or had contact with a person with confirmed coronavirus, please go to https://111.nhs.uk/covid-19 or call NHS 111 direct and follow their advice.
Please do not attend the surgery if you have any concerns.
The majority of our Doctor's appointments are pre-bookable and become available from 07.50 Monday to Friday.Patients are able to book appointments online for varying times in the future e.g. 1 day ahead, 2 days ahead and up to 4 weeks ahead.
Some Nurse appointments are now bookable on line. Patients can currently book appointments with a Nurse for a smear and for a contraceptive pill check. Diabetic reviews are also bookable with a Health Care Assistant for those patients that have received a letter in respect of their condition review.
We have a Clinical Pharmacist who undertakes Medication reviews which are also bookable online.
If there are no online appointments available and you feel that a condition requires immediate attention please call the surgery for advice.
Patients with access to their Online Detailed Coded Record are able to view their test results via the Surgery Online service. Please contact Reception if you require further information about this service.
Try The New NHS App
If you are a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smart phone or tablet. You can use the NHS App to check symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
If you already use the SystmOne online service you can continue to use it. You can use the NHS App as well.
For more information go to www.nhs.uk/nhsapp